KEY QUESTIONS In this report our goal was to provide a perspec琀椀ve on the following key ques琀椀ons contempla琀椀ng every SaaS and so昀琀ware Founder/CEO, leadership team, and Board of Directors. → What are the expecta琀椀ons for Net Revenue Reten琀椀on (NRR) in 2023? → What SaaS ver琀椀cals will have the best NRR performance? → How does growth mo琀椀on impact NRR performance? → What organiza琀椀on design delivers the best NRR performance? → How do pricing metrics impact NRR performance? PeakSpan & Ibbaka Net Revenue Reten琀椀on Research Report September 2023 2