Comparing the top performers with the worst performers 26 Con昀椀dence in projec琀椀ons 27 Target Market 28 Industry Ver琀椀cal 29 Growth Mo琀椀on 30 Package Architecture 31 Organiza琀椀on Design 32 Pricing Metric 33 NRR Lever 34 NRR Growth Lever Choices 35 Pricing metrics and NRR 37 Pricing metrics for AI 38 Pricing metrics for API Integrators 39 Survey Demographics 40 List of Figures and Tables 43 Resources 44 About PeakSpan 48 About Ibbaka 48 PeakSpan & Ibbaka Net Revenue Reten琀椀on Research Report September 2023 6