ITEM CURRENT PREVIOUS COMMENT ACTION VALUE VALUE Current NDR + Grow in Package + Upsell Package + Cross Sell Package - Shrinkage in Package - Downsell Package - Account Churn Use the above informa琀椀on to create your NDR waterfall. In the example below NDR is 117% Positive Negative Subtotal 125 100 75 50 25 0 Recurring Growth in Up Sell Cross Sell Shrink in Down Sell Account Subtotal Revenue Package Package Churn for Period Ibbaka’s Checklist for Pricing & Net Dollar Retention April 2023